Privacy policy

At Y Jewelry, your trust means everything to us. We are committed to protecting your personal information and ensuring transparency in how we use it.

1. Information We Collect

> Personal Information: Name, email, phone number, billing/shipping address, payment details.

> Order Data: Purchase history, preferences, returns/exchanges.

> Usage Data: Device type, browser, IP address, cookies, and browsing activity on our website.

> Community Data: Stories, reviews, or content you submit (e.g., for our White Goddess Ceremony).

> AI Features: If you use Maya (our AI stylist quiz), we may collect your quiz responses to personalize product recommendations.

2. How We Use Your Information

> To process and deliver orders.

> To provide personalized recommendations via Maya, email, or our website.

> To track your impact (via our Carbon Calculator & Deed Points system) and award badges.

> To communicate offers, product launches, and updates (you may opt out anytime).

> To improve our website, services, and customer experience.

3. Sharing of Information

> We do not sell or rent your personal information to third parties.

> We may share data only with:

> Trusted partners (e.g., logistics providers, payment gateways, analytics tools).

> Service providers who help us run our website and community features.

> All partners are bound by strict confidentiality agreements.

4. Data Security

> We use encryption, secure servers, and industry-standard practices to protect your data.

> While we take every precaution, no system is completely foolproof. By using our services, you accept this risk.

5. Cookies & Tracking

> Our site uses cookies to improve functionality, analyze usage, and deliver personalized content.

> You can control cookies through your browser settings, but some features may not function fully if disabled.

6. Your Rights

> You can access, update, or delete your information by contacting us at contact@y.jewelry.

> You can opt out of promotional communication anytime through the unsubscribe link in our emails or by contacting our support.

7. Children’s Privacy

> Our website is not directed at individuals under 18 years of age.

> We do not knowingly collect data from minors. If we discover such data, it will be deleted promptly.

8. Policy Updates

> This Privacy Policy may be updated from time to time.

> The latest version will always be available on this page with the updated date.

9. Contact Us

If you have any questions about our Terms or Privacy Policy, reach out at:

📧 contact@y.jewelry
📞 [Insert phone number]
💬 Tap the WhatsApp icon on our website

At Y Jewelry, your story is yours alone. Your trust is the foundation of ours.